Activating your LoRaWAN helium Device:
First, Download the tago app to your mobile device from the apple or google play store, and when prompted enter our domain: orkneylora
or Go to orkneylora.run.tago.io Your login details will have been emailed to you shortly after your order confirmation.
Your new device/dashboard will be onboarded to your account by the time it arrives.
If you need additional users, these can be added later from within the app.
Now, simply follow the Quick Start guide, downloadable from the dashboard of your device within the app.
Paying for your data package:
One of our data packages is required for all LoRaWAN devices sold on orkneylora.co.uk
When your device has arrives, you will have 7days free access to our application. When your ready, simply follow the links in APP to start your subscription. Automatic payments will be taken every month or year until cancelled.
To purchase a data package independently from a LoRaWAN device, please go to the relevant product page to sign up:
To cancel a subscription, simply contact us via the website. or email [email protected]
Please note, service for your device will be halted after approximately 7 days of a payment due date, if a subscription payment fails or is not received.